Terms & Conditions
Terms & Conditions
- All conversions / rates are based on our understanding of your needs and within the allotted time. Any change in performance, including minor upgrades, could result in additional costs as a result. Please make sure to clarify our understanding of face-to-face meetings.
- By accepting the rate, you accept and agree to the terms and conditions of Jkyra Soft Solutions Acceptance can be verbal, by e-mail, initial payment, signature of the quote.
- Customers to ensure that we have included all the requirements in the input / forecast / strategy and that we fully understand their requirements. Customers should provide us with clear guidelines as well as specific procedures or specifications they may require. If these details are not provided, we will proceed with our understanding of the requirements and express them. At another level, if changes occur, it may incur additional costs to accommodate those changes. So, it is important that you describe all aspects of the development of your website and make sure that you are quoted in the required terms.
- Any complexities related to a specific project, must be identified and included in the submission for cost purposes. We work in good faith and rely on our customers to reveal the perfect photo during the listing. Jkyra Soft Solutions will no longer correct any errors resulting from unclear. Minor changes may be made within the allotted hours. This will be examined individually.
- Jkyra Soft Solutions will do everything possible to complete the service / change within the given timeframe. Reasonable delays are accepted if functionalities are redefined or modified.
- Any delay on the part of the client may delay the duration of this project as well as the expected time may result in additional costs.
- Any bug (program error) reported during or only when the development does not result in additional costs. Any design changes after design support will incur additional costs.
- Any changes requested during development or during Go-Live Approval will incur additional costs. All services added, non-refundable, and separate fees. Jkyra Soft Solutions will not be held responsible for any delays in the job description changes.
- Website / application content and all related documents must be provided within the first two weeks of operation. Any subsequent delays can delay the duration of this project and incur additional costs if it exceeds the reasonable time
- Our websites / applications are usually tested on PC and include the most recent of these browsers: IE, Firefox, Chrome and Safari. If you would like the test done on another browser, please let us know in advance.
- Responsive and passive web pages are tested on iPhone and iPad. If you would like to have the test done on another device, please let us know in advance.
- If your website / application is not hosted on our server, any other user hours may be required due to a server or network problem not being covered in our quotes and may be charged separately. In addition, it can increase the previously planned features. If you would like to retain the service, please let us know in advance. In order to complete the service at no additional cost, we will require that the account be updated based on the work performed. Additional details may be considered in such a case.
- Kyra CMS is a sole proprietary of Jkyra Soft Solutions & owns copyright of all code written for each customer, unless pre-configured prior to the start of this service. Jkyra Soft Solutions reserves the right to use any custom codes for the customer, solely for their use. This license is granted only for customer not for Resale.
- The website will be designed to be delivered to the web, using a web server with similar notices or configurations. Depending on the traffic to your website, the website may not work if placed around an office network.
- Depending on the required performance, additional features such as additional payment gateways or SSL certificates may be involved in creating the website / application. Although Jkyra Soft Solutions will do its utmost to recognize the quality of such equipment, any unexpected end of things is beyond us. All transaction costs (such as SSL, payment gateway, Google Adwords, payment authorization, etc.) are not included in our selection.
- Jkyra Soft Solutions does not take responsibility for open source products such as WordPress, Open Source carts, Joomla etc. It is the customer’s responsibility to update all other software and applications. We recommend that you perform a regular backup to avoid any confusion.
- The customer should be aware that there may be unforeseen circumstances that will delay the development process, especially with regard to the integration of other APIs. We will do our best to complete the project as agreed in the plan. As long as it is a reasonable time, the customer insists that we will not be penalize for genuine delay, while every effort is made to keep the service within the recommended timeframe
- Domain registration / renewal fee, etc. is not included as part of any activity / plan, unless otherwise stated. If applicable, separate entries must be approved by the client.
- Hosting Charges is not included in the quotations unless otherwise stated. Jkyra Soft Solutions can arrange the appropriate admission process if required, which will allow its submission to be customized by the customer. When clients decide to organize their own configuration, we must be consulted before completing the type of reception and database, since it must meet the requirements for the technology used for development. Please note that we will need full access and validation support to test and install the application. Jkyra Soft Solutions will not be held responsible for any delays or errors caused by the hosting company’s actions or are not fully disclosed.
- Jkyra Soft Solutions builds and tests websites / applications on our servers or approved domains. Jkyra Soft Solutions is unable to give customers or others access to testing on their test servers. Websites / applications may be transferred to other designated servers upon receipt of invoice and all charges. free invoice, Jkyra Soft Solutions will give the customer free permission to reproduce, print, communicate, use, use, modify or deal with 1) drawings, 2) text and images 3) used on the website published and linked to the form and performance. This will not include any intelligence related to website design, including digital planning, programming code, database system, script, format or performance.
- Information / communication is usually done by email. It is the customer’s responsibility to notify us of their relevant email address.
Payments / Refund Terms
- All costs are quoted in Indian Rupees are including GST except specified.
- All invoices are to be processed as consistent with the time table through your chosen approach of charge.
- Milestone payments ought to be made inside 5 operating days of every milestone/time table, except at the same time agreed otherwise. Final charge ought to be made previous to website/software/challenge going live.
- Receipt of charge is deemed as reputation of the quote, milestone, delivery, challenge and phrases & conditions.
- Jkyra Soft Solutions reserves the proper to barter and refund suitable part of the quantity paid with the aid of using purchaser toward the asked carrier. If you cancel your order after making the charge, however the work has now no longer commenced, we are able to refund 75% of the charge which you have already made. If the order is cancelled after the graduation of paintings, the most refund or fee can be 50% of the bill. There can be no refund or modifications if cancellation is known as while extra than 50% of the paintings has been completed. All cancellations ought to be obtained in writing and may be sent through regular mail, e-mail or fax. Telephone requests on cancellations will now no longer be accepted.
- For minor or once-off works, bills want to be made both earlier or as consistent with the phrases stated in the invoice/proposal. If you require any modifications to the phrases, you ought to tell us in writing (emails accepted) inside working days of the receipt of the same.
- Late charges and costs: All exceptional invoices will incur a past due charge rate of 10% of the pending quantity and an administration rate of INR2000 consistent with month, from the due date.
- Due date: Is the date on which the charge is due as consistent with the phrases at the bill/proposal
- Outstanding Invoice: A bill is deemed to be exceptional if the charge is still due after 14 days of the expiry of the due date.
- Debt Collection: Client is supplied a in addition 7 days after past due charge rate is implemented to pay the bill. Failure to pay will bring about the exceptional quantity noted a debt collector. Jkyra Soft Solutions will now no longer be accountable for any expenses or costs related to the recuperation of the exceptional quantity. Any costs related to the recuperation of the exceptional quantity (debt collectors, management costs, legal charges) can be noted the purchaser for processing.
- If you're past due with a charge or have any queries concerning the Invoice, please touch Accounts Manager right now on receiving the bill or reminder emails.
- All communications/correspondences are normally accomplished through emails. It is purchaser’s obligation to preserve us up to date with their applicable e-mail addresses.
- Any charge referring to the area call registration renewal or web website hosting or any third-party merchandise or carrier bought on behalf of the purchaser will should be paid in complete and is non-refundable. In case of all renewal cancellations, we ought to be notified at least 30 days earlier than the renewal date.
- Jkyra Soft Solutions normally builds and checks the websites/programs on our very own servers or hosted domains. The website/software can be transferred-off to the nominated third party server upon complete charge of all invoices and dues.